Cancellation policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must contact us (42film GmbH, Geiststraße 49, 06108 Halle (Saale), Germany, phone number: +49 (0) 345 47 81 848; fax number: +49 (0) 345 47 81 849; e-mail address: org@42film.de) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of withdrawal: If you withdraw from this contract, we will have to return you all the payments we have received from you, including delivery charges (except for the additional costs arising from your having a different type of delivery than that offered by us, favorable standard delivery), immediately and no later than fourteen days from the date on which the notice of your withdrawal of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you. In no case will you be charged for this repayment fees. We may refuse to repay you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You will bear the immediate costs of returning the goods, unless there is a defect that was not caused by the consumer. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Cancellation Form (PDF)